FAQ'S

SHIPPING

UK - FREE

EU - £15

REST OF WORLD - £20

RETURNS

Returns are only accepted if an item is not as described, such as undisclosed defects. That said, we strive to satisfy our customers and always aim to be 100% accurate when describing our items.

If you have any queries regarding the sizing or condition of an item, please don’t hesitate to DM us on Instagram @JDZVAULT, and we’ll get back to you as soon as possible.

AUTHETICITY

Authenticity is a fundamental part of our business. With years of experience in sourcing designer garments, we at jdzvault have developed a thorough and reliable process to guarantee every item’s authenticity. Each product undergoes rigorous checks, including detailed inspections of labels, stitching, materials, and brand-specific features. Our business is built on trust, and we're fully committed to ensuring that only genuine items reach our customers.